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Late payments: Is your business at risk?

Late payment of invoices remains one of the most persistent problems facing UK small businesses, and recent research suggests the situation is becoming increasingly difficult. 60% of UK small and medium-sized businesses report that customers are taking longer to settle invoices than they were a year ago. The average amount owed in outstanding invoices is now £72,000.

For smaller businesses, delayed payments can create serious financial difficulties, even when sales are increasing and the business is profitable. A business may have sufficient orders, healthy profit margins and a growing customer base, but none of these advantages will prevent cash shortages if customers consistently pay late.

The consequences can be considerable. Businesses may struggle to pay suppliers, meet payroll commitments or fund essential investment. In extreme cases, late payments can threaten their survival.

Fortunately, there are practical steps business owners can take to reduce their exposure. 

  • Start by reviewing payment terms. Are customers clear about when invoices must be settled? Are invoices issued promptly and do they contain all the information customers need?
  • Next, establish a consistent credit control process. Send reminders before invoices become overdue and follow up outstanding amounts quickly. Where appropriate, consider requesting deposits or staged payments. 
  • It is also worth reviewing customer credit limits, particularly where payment patterns have deteriorated.
  • Finally, prepare a rolling cash-flow forecast covering at least the next three months. This can highlight potential shortages early enough for corrective action.

Late payments may be beyond the complete control of individual businesses, but the consequences need not be.

Business confidence rises but is it time to invest?

Business confidence across the UK is showing signs of improvement, although many smaller businesses remain reluctant to commit money to new investment.

The latest British Chambers of Commerce Quarterly Economic Survey, published in October 2026, found that 47% of businesses expect their turnover to increase over the next 12 months. However, only 17% plan to increase investment in equipment, machinery or other business assets during the next three months, a post-pandemic low.

The findings suggest that business owners remain cautious despite growing optimism about future sales. Nevertheless, postponing investment indefinitely carries risks of its own.

Outdated equipment, inefficient working practices and ageing technology can gradually undermine competitiveness. Businesses that fail to invest may eventually find themselves struggling to match more productive competitors.

The important question is not simply whether a business can afford to invest, but whether the proposed investment will generate sufficient benefits to justify its cost. For example, replacing outdated equipment might reduce production costs, improve quality or release staff time for more profitable activities.

Similarly, investing in digital systems could reduce administration, improve customer service and provide better information for management decisions.

Before committing funds, business owners should prepare a straightforward investment appraisal. Estimate the initial cost, identify the expected financial benefits and calculate how long it will take to recover the expenditure. Consider the effect on cash flow and whether external finance might be appropriate.

It is also sensible to consider what happens if anticipated benefits take longer to materialise. Economic uncertainty is unlikely to disappear completely. Waiting for ideal conditions could mean missing worthwhile opportunities. Carefully planned investment, supported by realistic financial forecasts, can help businesses improve efficiency, protect profitability and prepare for future growth.

New digital rules for tracking waste

A new system for recording waste movements came into operation on 1 October 2026.

The first phase of mandatory digital waste tracking applies to permitted or licensed sites receiving controlled waste in England and Wales.

Affected organisations must record details of every load they receive through the Government’s new digital service. In most cases, the information must be submitted within two working days, beginning on the day after the waste is received. More than 12,000 permitted waste sites in England are expected to be covered by the new arrangements.

Businesses can either enter information directly through the Government service or use compatible commercial software that connects to it. The immediate obligation falls mainly on businesses operating waste-receiving sites, but this is only the first stage of a much wider change.

The Government intends eventually to create a digital record covering waste from the point at which it is produced through collection, transport and final treatment or disposal. Waste collectors are expected to become subject to mandatory digital tracking from October 2027.

The aim is to improve transparency and make it more difficult for illegal operators to disguise where waste has come from or where it has gone.

Businesses directly affected should check that staff understand the new reporting deadlines and that their software or administrative procedures can capture the required information accurately.

Other businesses should also watch developments. Digital waste tracking is gradually replacing paper-based records with a more traceable digital audit trail.

For businesses that produce, move or receive significant quantities of waste, now is a good time to review existing record keeping and establish whether future changes are likely to affect them.

Are grid delays holding back investment?

A business may have the finance, premises and customers for an expansion project, yet still face another obstacle: obtaining enough electricity.

The Government has announced Great British Grid, a new publicly owned organisation intended to help accelerate investment in Britain’s electricity network.

The issue is becoming increasingly important as businesses electrify heating, transport and manufacturing processes, while renewable generation, battery storage and data-intensive activities also require additional grid capacity.

One proposed change could directly affect businesses planning substantial projects.

The Government intends to expand the use of self-build electricity connections. This could allow developers and businesses, where appropriate, to arrange construction of their own connection rather than waiting for the network company to complete the work.

That does not mean every business will suddenly be able to obtain an immediate connection. Britain’s electricity network requires substantial expansion and many projects are competing for capacity. However, the announcement highlights something businesses should consider surprisingly early in an investment project.

If an expansion requires substantially more electricity, installing rapid vehicle charging, electrifying production or opening energy-intensive premises, available grid capacity should form part of the initial feasibility work.

There is little benefit in committing to premises, machinery and finance before discovering that the required electricity connection could delay the project significantly. For larger investments, energy capacity is therefore becoming another issue to examine alongside finance, planning permission, staffing and expected demand.

The earlier it is investigated, the greater the opportunity to adjust the project, consider alternative locations or explore other connection options before significant commitments are made.

Could better workplace health reduce staff losses?

When an employee develops a health problem, the consequences can extend far beyond a few days of absence. The Government published an update to its Keep Britain Working programme on 23 September, setting out plans for what it describes as Britain’s first Workplace Health System.

The scale of the problem is substantial. Around 300,000 people with health conditions leave employment each year, while approximately 2.8 million working-age people are economically inactive because of ill health or disability.

The Government argues that earlier intervention could help more people remain at work rather than waiting until health problems have developed into long-term absence.

There is a useful lesson here for individual employers.

A business may understandably concentrate on managing sickness absence once an employee has already been away for a significant period. Earlier conversations can sometimes be more productive. Managers should know how to respond when someone begins struggling with their workload or health. Relatively simple adjustments to hours, duties or working arrangements may sometimes help an employee remain productive.

Return-to-work arrangements also deserve attention. Government figures suggest that someone absent for four to six weeks has a 96% chance of returning to work, whereas fewer than half of those absent for a year return. 

For smaller businesses, losing an experienced employee can be particularly disruptive. Recruitment costs are only part of the problem. Knowledge, customer relationships and productivity can disappear with them.

Workplace health should therefore not be viewed solely as an HR matter. Supporting employees effectively can also be part of protecting the skills, experience and resilience of the business.

Interest rates may not be coming down soon

Businesses waiting for cheaper borrowing may need to reconsider their plans.

The Bank of England kept Bank Rate unchanged at 3.75% in September, but three members of the Monetary Policy Committee voted for an immediate increase to 4%.

The concern is inflation. UK inflation has moved above the Bank’s 2% target and higher energy costs are creating additional pressure. If those costs continue feeding through into wages and prices, interest rates may need to remain higher for longer.

For businesses, the important point is not to try to predict precisely what the Bank will do next. Instead, make sure that borrowing and investment plans remain viable under more than one interest-rate assumption.

A business considering new finance could prepare three forecasts. One might assume rates remain broadly unchanged; another could model a modest increase and a third could show the effect of rates eventually falling.

This can materially affect an investment decision.

A project that looks comfortably affordable if borrowing costs fall may leave little financial headroom if rates remain at present levels. On the other hand, an investment that still produces an acceptable return under a higher-rate scenario may be worth pursuing rather than waiting indefinitely for cheaper money.

Existing borrowing should also be reviewed. Businesses with fixed-rate loans approaching renewal need to understand what refinancing might cost. Variable-rate borrowing and overdrafts should be monitored because higher finance costs can gradually erode profit and cash flow.

The practical message is simple. Rather than basing decisions on hopes of lower interest rates, businesses should stress-test their plans.

Knowing what happens if borrowing remains expensive provides a much stronger basis for making investment and financing decisions.

Is your business ready for a cyber incident?

Cyber security is sometimes treated as a problem for large organisations with specialist IT departments. In reality, smaller businesses can be particularly vulnerable because they often have fewer resources available to detect an attack and recover afterwards.

The Government continues to strengthen its approach to cyber resilience, including the planned Cyber Security and Resilience Bill. However, individual businesses can take several practical steps now.

Start by asking what would happen if staff could not access the accounting system, customer records or email tomorrow morning.

Backups are essential, but having a backup is not enough. Businesses should periodically test whether important data can actually be restored.

Access controls also matter. Multi-factor authentication should be used wherever possible, particularly for email, banking, accounting software and other systems containing sensitive information.

Employees remain another important line of defence. A convincing email asking for an urgent payment or a change of bank details can bypass sophisticated technology if the recipient acts without checking it independently.

Businesses should therefore have simple procedures for verifying unusual payment requests and any change to supplier bank details. It is also worth preparing for what happens after an incident.

Keep contact details for IT support, insurers and other key advisers somewhere that can be accessed if the main computer network is unavailable. Decide who will take responsibility for communicating with staff, customers and suppliers.

Cyber security does not require every business owner to become a technology expert. However, it does require preparation.

A short discussion about what the business would do if its systems became unavailable can quickly expose weaknesses that are relatively inexpensive to correct today. The aim is not to guarantee that a cyber-attack will never succeed, but to ensure that one incident does not bring the entire business to a halt.

New funding opens for growing businesses

The British Business Bank has launched a £210 million investment fund to help smaller businesses in the South East of England start, develop and grow.

The South East Investment Fund will offer loans ranging from £25,000 to £2 million, together with equity investments of up to £5 million. The area covered includes Buckinghamshire, Oxfordshire, Berkshire, Hampshire, the Isle of Wight, Sussex, Surrey and Kent.

Although this particular fund is restricted to the South East, British Business Bank-backed investment funds are now operating across every UK nation and region outside London. Businesses elsewhere may therefore find that comparable sources of finance are available in their area.

The announcement provides a useful reminder that funding should form part of a business’s wider growth strategy. External finance might be used to purchase equipment, recruit employees, develop a new product, enter another market or provide additional working capital.

Before applying, the owners should be clear about how much money the business needs, what it will be used for and how the investment will improve its performance. Borrowing more than necessary increases costs, while borrowing too little may leave a project unfinished.

The choice between a loan and equity investment also requires careful consideration. A loan will normally need to be repaid with interest, but the owners retain control of the business. Equity investment does not usually require regular repayments, although the investor receives a share of the business and may have a say in important decisions.

Prospective funders are likely to expect current management accounts, financial forecasts, a business plan and evidence that the owners understand the risks involved. Preparing this information can also help management decide whether the proposed investment is commercially sensible.

If you are considering raising finance, early planning is important. We can help you assess the funding requirement, prepare forecasts and present the financial case clearly to prospective lenders or investors.

When can a trading loss generate a tax refund

Making a trading loss whilst not ideal can sometimes generate a tax refund. If you are a self-employed individual or a member of a trading partnerships, a trading loss can potentially be set against other income or capital gains. This can reduce the amount of tax payable and, where tax has already been paid, may result in a refund.

For the 2025-26 tax year that ended in April, a loss can generally be set against income for the same year or the previous tax year. This means a business that made a profit in an earlier year but has subsequently made a loss may be able to recover some of the tax previously paid.

There are restrictions. For example, the trade must generally be carried on commercially and for profit, rather than as a hobby. Other restrictions can apply depending on the circumstances, including where the individual works fewer than 10 hours a week on the commercial activities of the trade.

There is also a limit on the amount of certain Income Tax reliefs that can be claimed against total income. The limit is generally the higher of £50,000 or 25% of adjusted total income.

A loss can also usually be carried forward and used against future profits from the same trade.

If you have a trading loss, it may provide an opportunity to reduce an earlier tax bill, generate a refund or reduce tax on future profits. The rules can be complex, and we are happy to help advice you on the best way forward. 

Could company dividend rules be changing?

The Government has announced plans to consider major changes to the rules governing when companies can make distributions to shareholder.

As part of a wider corporate reporting overhaul announced on 6 September 2026, the Government is considering replacing the existing rules on distributable profits and capital maintenance with a solvency-based regime. A consultation opened on 7 September and runs until 30 November 2026.

This is only a proposal, so companies must continue to follow the current rules.

At present, a company cannot simply pay a dividend because it has enough cash in the bank.

Broadly, dividends must be paid out of profits available for distribution, usually established by reference to the company's relevant accounts. Directors therefore need to consider accumulated realised profits and losses before declaring or paying a dividend.

This can create confusion in owner-managed companies.

A business might have £100,000 in its bank account but still be unable to pay a lawful dividend if it does not have sufficient distributable reserves. Equally, a profitable company may have adequate reserves but insufficient cash to make a sensible payment.

The Government is now considering whether a solvency-based approach could replace the existing system.

Exactly how this would work remains to be seen, and businesses should not assume that the current rules are about to disappear.

For directors, the practical message is straightforward.

Before paying a dividend, confirm that sufficient distributable reserves exist, ensure the appropriate accounts support the payment and complete the necessary company paperwork.

Directors should also consider whether the company can afford the distribution after allowing for Corporation Tax, VAT, PAYE, loan repayments and other commitments.

The rules may eventually become simpler, but until the law changes, a healthy bank balance is no substitute for checking that a dividend is legally available.

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